Privacy Policy
Last updated: January 2, 2026
Introduction
Ketch Wellness LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Payment and billing information
- Health and fitness information you provide (waiver forms, goals, medical history)
- Class booking and attendance records
- Communications with our staff
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with service providers who assist us in operating our business (payment processors, email services, calendar systems) under strict confidentiality agreements.
Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Opt-out of marketing communications
Contact Us
If you have questions about this Privacy Policy, please contact us at: ketchwellness@gmail.com