Terms of Service | Ketch Wellness

Agreement to Terms

By accessing and using Ketch Wellness services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Membership and Payments

Memberships are billed monthly on the date of sign-up
You may cancel your membership at any time with no cancellation fees
Refunds are not provided for partial months
Class packages expire 90 days from purchase date
Drop-in classes must be booked in advance and are subject to availability

Cancellation and Rescheduling Policy

Classes may be rescheduled up to 12 hours before the scheduled start time. Cancellations with less than 12 hours notice will result in loss of that class session.

Assumption of Risk

Participation in fitness activities involves inherent risks. All members must complete a liability waiver before participating in classes. You acknowledge that you are physically capable of participating and have consulted with a physician if necessary.

Code of Conduct

Members agree to:

Treat staff and other members with respect
Follow coach instructions during classes
Use equipment properly and safely
Maintain appropriate hygiene
Respect the privacy of other members

Limitation of Liability

Ketch Wellness LLC and its staff shall not be liable for any injuries, losses, or damages arising from your use of our facilities or participation in classes, except where prohibited by law.

Modifications

We reserve the right to modify these Terms of Service at any time. Continued use of our services constitutes acceptance of the updated terms.

Contact Information

For questions about these Terms, please contact us at: ketchwellness@gmail.com